How to Set Up a Zoomerang Online Survey

Even if you’re not a professional market researcher, there are plenty of occasions where it would be great to quickly capture feedback from a large audience of colleagues, students, employees or customers. If you are looking for an easy way to build and distribute online surveys, Zoomerang has a solution that is worth exploring.

You can design your own survey or use one of their free survey templates to get you rolling quickly and a free basic account lets you try out many of their features without risk.

Zoomerang’s survey creation tool makes it bone-simple to create online polls surveys:

- There is nothing to install—just login and get started.

- Simple to use: The intuitive web interface enables you to create quality online surveys in minutes.

- No technical expertise is necessary

- If you have a question, Zoomerang's deep online knowledge base and expert customer support are a click away.

Let’s take a quick look at how easy it is to set up a survey. For this example, we’ll be using the Zoomerang template option because this option makes it easy to fill in your questions and get going fast. However, you can create your on custom surveys.

- Log in to your Zoomerang account—and then click on the “Create a survey from a template” link.

- Choose the category for the type of survey template you would like to use. Let’s assume that we want to create a survey for a business, so click on “Business Templates.” A list of surveys available in that category will be displayed (i.e. Business, Marketing, Education, Customer Satisfaction, etc.)

- From there, click on a survey title.

- You will then be taken to a window where you will give your survey a filename. (This name is only used internally and is not shown to respondents.)

- Click on the “Edit Title” link to change the title of the survey and, if desired, add a title image to the survey.

- In the “Edit Title Text” section you can add a personalized title for your survey. This title will appear at the top of each page of your survey. You can use the formatting toolbar to format the text and image placement.

- Click the “Submit” arrow to return to your survey. While you will not be able to see the logo that you upload in design mode, just click the “Preview” button to see how the survey will appear to your respondents

To change the overall ‘look and feel’ of your survey, choose from any of the design themes available in the pull-down menu on the Edit Survey page.

Next, edit the survey questions and answers to customize the survey for your needs. There are several options available at this stage:

• The Edit link allows you to edit the question or answer options.

• The Insert link allows you to insert a new question. For a guide to available question types --such as multiple choice, rating, free-form-- refer to the Question Types Quick Start Guide.

• The Copy link allows you to copy a question/answer. Once you click the link, a Paste link will appear allowing you to paste the question/answer in another part of the survey.

- When you are happy with the questions and answers, you can begin the launch process for your survey. More information about launch options is available in the Launching Your Survey Quick Start Guide.

Also, when your survey is complete and your responses received you can then use Zoomerang robust survey reporting and charting tools. The Pro and Premium versions of the product have a wide variety of charting and export options that will make your statistics easy to interpret. Additional powerful features to examine include capturing ‘tag-clouds’ of repeated phrases in open-ended questions as well as importing text documents to automagically create surveys. With Zoomerang, creating and analyzing surveys has never been simpler.